Privacy Policy and GDPR Compliance Agreement
Last updated: November 6, 2024
1. Introduction
This Privacy Policy describes how www.pmrealhome.com (“we,” “us,” or “our”) collects, uses, and protects your personal information in accordance with the General Data Protection Regulation (GDPR).
2. Information We Collect
2.1 Information You Provide
- Name and contact details
- Email address
- Phone number
- Property preferences
- Financial information relevant to real estate transactions
- Any other information you voluntarily provide through our forms
2.2 Automatically Collected Information
- IP address
- Browser type and version
- Operating system
- Date and time of visits
- Pages viewed
- Navigation patterns
- Referring website addresses
3. How We Use Your Information
We process your personal data for the following purposes:
- To provide real estate services
- To respond to your inquiries
- To send property recommendations
- To improve our website functionality
- To comply with legal obligations
- To detect and prevent fraud
4. Legal Basis for Processing
We process your personal data based on:
- Your explicit consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
5. Error Handling and Website Navigation
5.1 Error Reporting
We collect error logs and crash reports to:
- Improve website stability
- Fix technical issues
- Enhance user experience
5.2 Navigation Data
We monitor website navigation patterns to:
- Optimize user interface
- Improve content delivery
- Analyze user behavior for website enhancement
6. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your personal data (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
7. Data Retention
We retain your personal data for:
- The duration of our business relationship
- As required by law
- As needed for legitimate business purposes
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Accidental loss
- Destruction or damage
9. Third-Party Sharing
We may share your data with:
- Property management systems
- Marketing service providers
- Analytics services
- Legal authorities when required
10. Cookie Policy
We use cookies to:
- Maintain session information
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookie settings through your browser preferences.
11. International Data Transfers
If we transfer your data outside the EEA, we ensure appropriate safeguards through:
- Standard contractual clauses
- Adequacy decisions
- Other legal mechanisms
12. Contact Information
For any privacy-related queries, contact our Data Protection Officer at:
- Email:paola@pmrealhome.com
13. Changes to This Policy
We reserve the right to update this policy. Changes will be posted on this page with an updated revision date.
14. Consent
By using our website, you consent to:
- The collection and use of your information as described
- The use of cookies as specified
- The processing of your personal data for the stated purposes
You may withdraw your consent at any time by contacting us.
